Support
We're here to help
Welcome! This page answers the most common questions about Streakly. If you don't find what you're looking for, email dhpradeep25@gmail.com and we'll get back to you within 48 hours.
Frequently Asked Questions
How do I create my first habit?
Open the app, tap the + button at the bottom-right of the home screen, give your habit a name and emoji, and tap Create Habit. That's it. Tap the habit each day to keep your streak alive.
How do streaks work?
Each habit tracks the number of consecutive days you've checked it in. Skip a day and your streak resets to 0. Premium users get a Streak Shield that protects their streak from one missed day per streak.
What's the difference between free and premium?
| Feature | Free | Premium |
|---|---|---|
| Unlimited habits | ✓ | ✓ |
| Streak tracking | ✓ | ✓ |
| Calendar history | ✓ | ✓ |
| Challenges | ✓ | ✓ |
| Ads | Yes | No |
| Streak Shield | ✗ | ✓ |
| Six premium themes | ✗ | ✓ |
| Full insights dashboard | Limited | ✓ |
Premium is a one-time purchase of $2.99. No subscription, no recurring billing.
How do I purchase Premium?
Tap any premium feature in the app or go to Settings → Upgrade to Premium. Pay $2.99 once via Apple's secure checkout. Premium features unlock immediately and are yours forever.
I bought Premium but I'm seeing ads / locked features
Open Settings → Restore Purchases. This re-checks your Apple account for prior purchases and unlocks Premium. If that doesn't work, email us with your purchase receipt.
Will my data sync between devices?
Not yet. Streakly v1 is local-only — your data stays on the device where it was created. iCloud sync is on our roadmap for a future update.
How do I enable / change reminders?
Open a habit, tap Edit, scroll to the Reminder section, and pick a time. iOS will ask for notification permission the first time. You can change reminders any time.
How do I delete a habit?
Swipe left on the habit card on the home screen, then tap Delete. This removes the habit and all its streak history permanently.
How do I delete everything and start fresh?
Settings → Reset Everything. This wipes all habits, streaks, challenges, and your profile. The app returns to first-launch state. This cannot be undone.
Is my data backed up?
Currently no. Your data lives only on your device. If you uninstall the app, the data is permanently deleted. iCloud backup support is planned for a future update.
How do I report a bug or request a feature?
Email dhpradeep25@gmail.com with as much detail as possible. Screenshots help.
How do I cancel a subscription?
Streakly does not have subscriptions. Premium is a one-time $2.99 purchase. If you'd like a refund, contact Apple Support directly — refunds are handled by Apple, not us.
Privacy
Streakly is local-first. We do not have a server. We do not collect your habits. Read our full Privacy Policy.
Contact
Email: dhpradeep25@gmail.com
Response time: Usually within 48 hours
We're a small team (one person, actually). Thanks for your patience and for using Streakly. Don't break the streak.